Returns & Exchanges
At Black+Blum, we want you to be completely satisfied with your sustainable lunchware and hydration products. If you are not happy with your purchase, you can return unused items in their original packaging within 30 days of receipt.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original, undamaged packaging to ensure they are protected during transit back to our warehouse.
Ship the Item
Print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at the designated courier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing